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Privacy Policy

Effective Date: May 2nd 2025
Thrive in Life Foundation | www.emmaromano.com.au

Thrive in Life Foundation (ABN: 34 261 731 249 is committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By visiting our website, signing up for our services, or engaging with us, you agree to the terms of this Privacy Policy.

1. What Personal Information We Collect

We may collect the following types of personal information:

  • Full name

  • Email address

  • Phone number

  • Postal or residential address

  • Payment and billing details

  • Any other information provided through forms, sign-ups, purchases, or other communications

2. How We Collect Personal Information

We collect personal information directly from you when you:

  • Complete forms on our website

  • Sign up for newsletters, programs, or events

  • Make purchases or bookings

  • Communicate with us by email or phone

  • Accept our Terms & Conditions

We may also use tools such as cookies or analytics software to improve your experience on our website, although we currently do not knowingly use cookies or tools like Google Analytics or Facebook Pixel.

3. Why We Collect Your Personal Information

We collect personal information in order to:

  • Provide and deliver therapy and practitioner training services

  • Process payments and send confirmations

  • Communicate with you about your bookings or inquiries

  • Send marketing communications you’ve opted into

  • Comply with our legal obligations

  • Improve the quality of our services

You may opt out of marketing emails at any time by using the “unsubscribe” link in the email or contacting us directly.

4. Third-Party Services

We may share your personal information with trusted third-party services we use to operate our business, including:

  • Stripe (for secure payment processing)

  • Tekmatix (for CRM, email marketing, and course delivery)

These third-party providers have their own privacy policies and may handle your data in accordance with their own legal obligations.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your data is stored on password-protected platforms.

While we aim to ensure your data is secure, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. International Data Transfer

To the best of our knowledge, we do not transfer or store your personal information outside of Australia.

7. Accessing or Correcting Your Information

You may request access to or correction of the personal information we hold about you by contacting us at:

 emma@emmaromano.com.au

We will respond to your request within a reasonable time and in accordance with our legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When changes are made, we will notify you via email and update the date at the top of this page.

9. Contact Us

For any questions or concerns about your personal information or this Privacy Policy, please contact:

Thrive in Life Foundation
emma@emmaromano.com.au
 www.emmaromano.com.au


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